Senior ADC Client Engineer

Overview:

AWS Utility Computing is looking for a Senior Windows Client Systems Engineer to support the mission-critical needs of the U.S. Government through Amazon Dedicated Cloud (ADC). As part of the Region Services Corporate Infrastructure (RSCI) team, you'll manage, enhance, and secure Windows desktop services—including virtual desktops and infrastructure—for Amazon’s specialized cloud environments.

This is a hands-on position where you’ll maintain and improve existing services, design new solutions, and mentor junior engineers, all while delivering results that meet stringent compliance and performance standards.

Key Responsibilities:

• Core System Management:
  • Deploy, configure, and maintain core ADC services, including directory services, DNS/DHCP, application servers, and infrastructure.
  • Ensure compliance with security policies for all desktop environments.
• Automation & Process Improvement:
  • Automate tasks such as software packaging, deployment, security patching, and OS deployment.
  • Design and implement system health monitoring, diagnostics, and repair automation.
  • Identify opportunities for continuous improvement in operations and processes.
• Team Collaboration & Mentorship:
  • Collaborate with Security Compliance and other teams to enhance system reliability and security.
  • Provide technical leadership and mentoring for junior team members.
  • Drive root cause analysis and resolution for critical issues.
• Strategic Contributions:
  • Innovate and implement scalable solutions to meet growing system and traffic demands.
  • Balance cost-efficiency, usability, and total cost of ownership (TCO) in service delivery.

Basic Qualifications:

• Associate’s degree, or Cloud+/GICSP/GSEC/SSCP certification.
• 8+ years of experience with Windows operating systems, including expertise in four or more of the following: Active Directory (AD), DHCP, PowerShell, SCCM, DNS, email workflows, disaster recovery, or SCOM.
• 3+ years of experience automating tasks in Windows using PowerShell.
• Knowledge of networking basics and troubleshooting.
• Experience with automated software packaging, deployment, and security patching.
• Active TS/SCI security clearance with polygraph.

Preferred Qualifications:

• Master’s degree in Engineering, Information Technology, or related field.
• 10+ years of experience with Windows operating systems.
• Current Cloud+/GICSP/GSEC/SSCP certification.
• Expertise in two or more of the following:
  • Multi-Factor Authentication in AD environments.
  • Endpoint Detection and Response (EDR).
  • Privileged Access Management (PAM).
  • Just-In-Time (JIT) & Just-Enough-Administration (JEA).
  • Virtual Desktop Infrastructure (VDI) management, backend storage, disaster recovery.

Compensation & Benefits:

• Base Salary Range: $139,500 - $226,800 annually (based on location and experience).
• Total Compensation: Equity, sign-on bonuses, and a full benefits package, including medical, financial, and wellness programs.

Why Join AWS?

At AWS, you’ll innovate alongside the brightest minds in cloud computing, driving solutions that transform industries and deliver exceptional results for customers. We prioritize:

• Inclusive Culture: Employee-led affinity groups and programs celebrate diversity and foster belonging.
• Work-Life Balance: Flexible policies ensure harmony between work and personal life.
• Mentorship & Growth: Endless resources for knowledge-sharing, career development, and skill advancement.

How to Apply:

Applications are accepted via the Amazon Careers portal.

Build the future with AWS, supporting U.S. Government customers through secure, innovative, and scalable solutions.