Houston Methodist

location-iconHouston Methodist

Lead Phlebotomist

location-iconWillis, TX, 77318

jobtype-iconPart Time, Full Time

estimated-salary-icon$12.90 per hour

dateposted-iconPosted 10 days ago

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location-iconActively Hiring

At Houston Methodist, the Lead Phlebotomist position functions as the lead person for Phlebotomists within Laboratory Services. In this capacity, this position performs lead job duties and/or regularly leads projects or performs specialized responsibilities as a regular part of normal job responsibilities and serves as the liaison between management, staff and physicians for routine matters, resolving questions and issues. The Lead Phlebotomist position serves to support staff in ensuring the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service. Duties for this position may be varied and may include many of the following: organize work schedules, create work assignments, review timecards for accuracy, conduct quality assurance audits of staff performance, develop and implement quality improvement activities, train and mentor staff, provide feedback on staff performance and developmental needs, collect/analyze/report on data, prepare reports on performance and metrics, and other responsibilities of a similar nature and level. The Lead Phlebotomist position also functions at a Phlebotomist II level, performing phlebotomy and other specialized specimen collection procedures for patients.

PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Role models to team members effective communication and customer service skills, assisting in their development of such skills.
  • Orients, guides and mentors team members, students and support staff, to help build confidence and competency in skills, knowledge and abilities. Assists in interviewing and hiring of new staff.
SERVICE ESSENTIAL FUNCTIONS
  • Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and standard operating policies/procedures.
  • Performs a variety of Laboratory Information System functions. Uses the patient information system to thoroughly and accurately register patients and/or order tests per the requisition as needed. Files requisitions, reports and other pathology materials appropriately.
  • Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as liaison between team members, management and physicians, resolving routine matters.
  • Monitors and adjusts activities to ensure optimum patient throughput and patient experience. Conducts leader rounding to ensure patient satisfaction goals are met.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.
  • Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the root cause, takes remedial action, and notifies management for follow-up.
  • Provides feedback to management on team member performance and conduct. Ensures team members follow AIDET protocols.
  • Develops, evaluates, and documents policies, processes and procedures.
  • Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. Assists with implementation and education of departmental based safety initiatives, standards of practice and protocols.
FINANCE ESSENTIAL FUNCTIONS
  • Self-motivated to independently manage time effectively and prioritize daily tasks. Provides leadership to staff on efficient utilization of time according to budgetary guidelines. Reviews team member's timecards for accuracy and management approval.
  • Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Generates and communicates new ideas and suggestions that will improve quality or service.
  • Seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  • Course in phlebotomy/venipuncture preferred
WORK EXPERIENCE
  • Five years of related experience required which must include data entry and specimen handling
  • Neonatal/pediatric phlebotomy experience
  • Previous experience leading a team preferred
LICENSES AND CERTIFICATIONS - REQUIRED
  • N/A
LICENSES AND CERTIFICATIONS - PREFERRED
  • PBT(ASCP) - Phlebotomy Technician (ASCP) AND
  • CPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT)
KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
  • Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids
  • Demonstrates knowledge of different specimen collection containers and media
  • Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
  • Strong organizational skills to handle a heavy workload and maintain accuracy
  • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
  • Independently adapts to multiple ongoing priorities including organizing work flow
  • Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
  • Strong training, leadership, and mentoring skills
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs Yes
  • Business professional No
  • Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

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FAQ's

Find the answers for the most frequently asked questions below

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The job title "phlebotomist" is pronounced as "flee-bo-tom-ist". The term originates from the Greek words "phleb-o" (vein) and "-tom-y" (to cut), so it refers to someone who specializes in drawing blood from patients for various medical tests.

A Phlebotomist's primary task is to draw blood from patients for various tests. The time it takes to draw blood can vary depending on factors such as the patient's vein visibility, blood flow, and anxiety level. Typically, it takes around 5-10 minutes to draw blood from a patient, including preparation, drawing the blood, and disposing of the needle. However, this can be shorter or longer in some cases.

To become a Phlebotomist for free, there are limited options as professional training and certification are typically required. However, you can consider self-study using free resources online to learn the basics of phlebotomy. Some online platforms offer free phlebotomy courses, but they may not provide certification. Practical experience might be difficult to obtain without formal training or internships. It's essential to check local job postings and community colleges for potential low-cost or free training programs.

To become a qualified Phlebotomist, typically, one needs to complete a Phlebotomy Technician program at a vocational school, community college, or online institution. This program usually includes both classroom and clinical training. After completion, certification through organizations like the American Society for Clinical Pathology (ASCP) or the National Phlebotomy Association (NPA) is often required.

To become a Red Cross Phlebotomist, you typically need to follow these steps: 1. Meet the eligibility requirements: This usually includes having a high school diploma or equivalent, being at least 18 years old, and passing a background check. 2. Complete a phlebotomy training program: The Red Cross offers certified phlebotomy training courses. These programs cover topics like anatomy, safety procedures, and blood collection techniques. 3. Get certified: After completing the training, you'll need to pass a certification exam to become a certified phlebotomist. 4. Apply for a position with the Red Cross: Once certified, you can apply for a phlebotomist position with the American Red Cross. They may require additional qualifications or experience.

To become a Phlebotomist, typically, you need to complete a Phlebotomy Technician program at a vocational school, community college, or technical institute. This program usually includes both classroom and clinical training. After completion, certification is often required, which can be obtained through organizations like the American Society for Clinical Pathology (ASCP) or the National Phlebotomy Association (NPA). Always check local requirements for specific details.

A Phlebotomist is a healthcare professional who specializes in the collection of blood samples from patients for laboratory testing. They follow strict protocols to ensure the accuracy and safety of the blood draw process.

The American Red Cross may or may not be hiring Phlebotomists at this time. To find out if they are currently recruiting, it's best to visit their official website or job listings page, or contact your local Red Cross chapter.

To become a certified Phlebotomist, typically, one needs to complete a Phlebotomy Technician program at a vocational school, community college, or online institution. This program usually includes classroom and clinical training. After completion, candidates must pass a certification exam administered by organizations like the American Society for Clinical Pathology (ASCP) or the National Phlebotomy Association (NPA).

A Phlebotomist must adhere to strict protocols for drawing blood from patients, including maintaining aseptic techniques, following proper labeling procedures, and ensuring patient comfort and safety.