Amazon

location-iconAmazon

Senior Cloud Engineer

location-iconAurora, CO, 80010

jobtype-iconPart Time, Full Time

estimated-salary-icon$118,643 per year

dateposted-iconPosted 9 days ago

Apply Now

location-iconActively Hiring

Overview:

Amazon Web Services (AWS) is seeking highly motivated engineers to join the Mercury ADC Operations team. This team focuses on enabling U.S. Government agencies to implement innovative cloud computing solutions, solving complex technical problems. As an AWS Mercury ADC Operations Engineer, you'll work with cutting-edge cloud computing technologies and complex distributed systems. You'll play a key role in troubleshooting and optimizing AWS’s infrastructure, ensuring operational excellence while helping to create scalable and secure solutions for customers.

Key Responsibilities:

  • Operational Excellence: Focus on troubleshooting complex system operations, identifying defects and ensuring high availability, performance, security, stability, and maintainability.
  • Automation and Efficiency: Drive operational automation and pursue continuous improvement opportunities.
  • Customer Support: Investigate and resolve customer issues, working closely with development teams to ensure a seamless customer experience.
  • Incident Management: Respond to operational tickets, ensuring that any escalations or systemic risks are managed and mitigated in a timely manner.
  • Collaboration: Work with developers to build and support the Commerce Platform services in the ADC regions and contribute to system design improvements.
  • On-Call Support: Participate in on-call rotations to support operational issues as they arise.
  • Monitoring and Analysis: Investigate operational metrics and system variances, taking proactive measures to prevent issues before they arise.

A Day in the Life:

  • Problem Solving: You'll dive deep into customer issues and complex interdependencies, working to pinpoint the root cause of system variances or failures.
  • Innovative Automation: You'll explore new ways to automate operational processes, improving efficiency and reducing human error.
  • Collaboration and Troubleshooting: Working with your team, you'll troubleshoot complex, undefined issues and collaborate on building scalable solutions.

About the Team:

The Mercury ADC Operations team supports AWS's Commerce Platform, which handles tasks like customer sign-up, bill computation, security, fraud prevention, and metering services for AWS customers. This platform processes trillions of events daily and includes low-latency, real-time analysis, which is critical for security and fraud detection.

Why AWS?:

  • Work-Life Harmony: AWS promotes a flexible working culture, encouraging work-life balance.
  • Inclusive Culture: We value diversity and inclusion, with employee-led affinity groups and ongoing learning experiences that foster respect for unique backgrounds and ideas.
  • Career Growth: AWS offers continuous mentorship, knowledge-sharing, and resources to help you advance your career and reach your potential.
  • Diverse Experiences: We encourage all candidates, regardless of their background or path, to apply.

Basic Qualifications:

  • Experience:
    • Associate’s degree or industry certifications like Cloud+, GICSP, GSEC, or SSCP.
    • 5+ years of experience in systems administration (Linux/Windows).
    • 5+ years of experience working with scripting languages.
  • Security Clearance: Active US Government Security Clearance (TS or higher).

Preferred Qualifications:

  • 5+ years of experience with cloud computing technologies.
  • 5+ years of experience working in production computing environments, with a focus on support procedures and methodologies.
  • Experience automating tasks and improving operational efficiency.
  • Experience with performance and log analysis.
  • Deep understanding of scalability, performance, and reliability design.
  • Proven ability to troubleshoot complex, undefined technical issues.

Compensation & Benefits:

  • Base Pay: Ranges from $139,500/year in the lowest geographic market up to $210,000/year in the highest geographic market.
  • Total Compensation: AWS offers a comprehensive compensation package, including equity, sign-on bonuses, and a full range of medical, financial, and other benefits.

Application Process:

To apply, please visit AWS's internal or external career site. This position will remain posted until filled.

Amazon is an Equal Opportunity Employer. We do not discriminate based on race, gender, sexual orientation, disability, or any other legally protected status. For more details on disability accommodations, please visit Amazon Disability Assistance.

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FAQ's

Find the answers for the most frequently asked questions below

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A Cloud Engineer designs, builds, and maintains cloud-based solutions, ensuring the scalability, security, and efficiency of a company's cloud infrastructure. They work on integrating cloud services into existing architectures and optimizing cloud-based systems for performance and cost.

A Cloud Engineer designs, builds, and maintains cloud-based solutions, ensuring the scalability, security, and efficiency of a company's cloud infrastructure. They manage and optimize cloud services, such as AWS, Azure, or Google Cloud, to meet business needs.

Cloud engineering is the practice of designing, deploying, managing, and maintaining cloud-based solutions, such as servers, applications, and services, on remote servers hosted on the internet to provide on-demand access to a shared pool of configurable computing resources.

A Cloud Engineer designs, builds, and maintains cloud-based solutions, ensuring the scalability, security, and efficiency of a company's cloud infrastructure on platforms like AWS, Google Cloud, or Microsoft Azure. They often collaborate with other teams to integrate cloud services into existing systems.

A Cloud Engineer is a professional who designs, builds, and maintains cloud-based solutions, ensuring the scalability, high availability, and security of applications and data in cloud computing environments. They work with cloud service providers like AWS, Google Cloud, or Microsoft Azure to optimize and manage cloud infrastructure.

A Cloud Platform Engineer is a professional responsible for designing, building, and maintaining cloud-based solutions and infrastructure, ensuring scalability, reliability, and security of cloud services for an organization.

A Cloud Engineer's salary can vary widely depending on factors such as location, experience, and specific industry. However, on average, in the United States, a Cloud Engineer can earn between $100,000 to $150,000 per year.

To become a Cloud Engineer, typically, one should follow these steps: 1. Gain a strong foundation in programming and scripting languages such as Python, Java, or Ruby. 2. Familiarize yourself with cloud platforms like AWS, Google Cloud, or Microsoft Azure. 3. Obtain relevant certifications (e.g., AWS Certified Solutions Architect, Google Professional Cloud Architect, or Microsoft Certified: Azure Solutions Architect Expert). 4. Build a portfolio showcasing your cloud projects and solutions. 5. Network with professionals in the field and stay updated with the latest cloud technologies.

A Cloud Engineer on Reddit is a professional who specializes in cloud computing, often engaging in discussions, sharing insights, and seeking solutions related to cloud technologies on Reddit platforms, particularly in subreddits like r/aws, r/Azure, and r/GoogleCloud. They may also participate in troubleshooting, learning, and networking with other cloud engineers.

A Cloud Engineer's role doesn't have a specific time frame associated with it. The duration of tasks can vary greatly, from setting up a cloud infrastructure, which can take several days to weeks, to managing and maintaining it, which is an ongoing process. However, learning the necessary skills to become a Cloud Engineer typically takes around 6-12 months, depending on the individual's prior experience and learning pace.