Deloitte

location-iconDeloitte

IT Administrator

location-iconJemison, AL, 35085

jobtype-iconPart Time, Full Time

estimated-salary-icon$60,685 per year

dateposted-iconPosted 8 days ago

Apply Now

location-iconActively Hiring

About the Role

Are you ready to support critical missions by providing IT and mobile device support to the U.S. Department of Defense (DoD) Far East Command? Deloitte's Core Technology Operations team is seeking an IT Support Specialist to provide essential operational and technical support for DoD systems, mobile devices, and IT services across Japan. This role offers a unique opportunity to work with cutting-edge technologies in a dynamic environment, enabling efficient operations and robust cybersecurity practices.

Work You’ll Do

As an IT Support Specialist, you will:

  • Provide operational and technical support to the DoD Far East IT Division, including support for mobile phone encryption, VPN authentication, Wi-Fi, and conferencing solutions.
  • Act as a liaison between the DoD, OneNet, DISA, and the State Department to facilitate technical solutions across various agencies.
  • Troubleshoot and resolve IT problems, providing desktop support, systems administration, and mobile device support (iOS preferred).
  • Manage IT service requests, submitting, tracking, and closing tickets on behalf of government customers.
  • Deploy and manage new technologies, ensuring compliance with security patches and configurations.
  • Provide mobile device training and troubleshooting for both mobile and desk phones, ensuring smooth user experiences for all stakeholders.
  • Support remote users with VPN, Wi-Fi, and remote connectivity, ensuring seamless communication and access to critical systems.
  • Assist in hardware, software, and system maintenance, including installing and configuring IT systems, media, and devices.

The Team

Deloitte’s Core Technology Operations team focuses on providing large-scale infrastructure and IT services for government clients, emphasizing automation and operational excellence. We work on key projects that drive differentiation in technology and data center management, with a focus on emerging platforms like 5G networks and drones. Our mission is to ensure seamless delivery and transformative operations for clients in mission-critical environments.

Qualifications

Required:

  • Bachelor’s degree in IT, Cybersecurity, or a related field.
  • 5+ years of hands-on experience providing IT support, systems administration, and mobile device support (at least 1 year with mobile help desk support).
  • Experience supporting DoD program offices, specifically providing help desk support for mobile devices (iOS preferred).
  • Active Secret Clearance required to be considered for this role.
  • Must be legally authorized to work in the U.S. without employer sponsorship, now or in the future.

Preferred:

  • Certifications:
    • Security+
    • Microsoft Certified Technology Specialist (MCTS)
    • Microsoft Certified Systems Administrator (MCSA)
  • Demonstrated experience in troubleshooting telephones, mobile devices, printers, and other peripherals.
  • Proficiency in initiating, installing, and configuring hardware, software, and media devices.

Why Deloitte?

At Deloitte, we offer the opportunity to work on impactful projects that shape the future of government operations. As part of our team, you will contribute to mission success by providing innovative IT solutions, empowering the U.S. Department of Defense with secure and seamless technology infrastructure.

Accommodations

Deloitte is committed to creating an inclusive environment. If you need accommodations during the application process, please refer to the following link:

About the Role

Are you ready to support critical missions by providing IT and mobile device support to the U.S. Department of Defense (DoD) Far East Command? Deloitte's Core Technology Operations team is seeking an IT Support Specialist to provide essential operational and technical support for DoD systems, mobile devices, and IT services across Japan. This role offers a unique opportunity to work with cutting-edge technologies in a dynamic environment, enabling efficient operations and robust cybersecurity practices.

Work You’ll Do

As an IT Support Specialist, you will:

  • Provide operational and technical support to the DoD Far East IT Division, including support for mobile phone encryption, VPN authentication, Wi-Fi, and conferencing solutions.
  • Act as a liaison between the DoD, OneNet, DISA, and the State Department to facilitate technical solutions across various agencies.
  • Troubleshoot and resolve IT problems, providing desktop support, systems administration, and mobile device support (iOS preferred).
  • Manage IT service requests, submitting, tracking, and closing tickets on behalf of government customers.
  • Deploy and manage new technologies, ensuring compliance with security patches and configurations.
  • Provide mobile device training and troubleshooting for both mobile and desk phones, ensuring smooth user experiences for all stakeholders.
  • Support remote users with VPN, Wi-Fi, and remote connectivity, ensuring seamless communication and access to critical systems.
  • Assist in hardware, software, and system maintenance, including installing and configuring IT systems, media, and devices.

The Team

Deloitte’s Core Technology Operations team focuses on providing large-scale infrastructure and IT services for government clients, emphasizing automation and operational excellence. We work on key projects that drive differentiation in technology and data center management, with a focus on emerging platforms like 5G networks and drones. Our mission is to ensure seamless delivery and transformative operations for clients in mission-critical environments.

Qualifications

Required:

  • Bachelor’s degree in IT, Cybersecurity, or a related field.
  • 5+ years of hands-on experience providing IT support, systems administration, and mobile device support (at least 1 year with mobile help desk support).
  • Experience supporting DoD program offices, specifically providing help desk support for mobile devices (iOS preferred).
  • Active Secret Clearance required to be considered for this role.
  • Must be legally authorized to work in the U.S. without employer sponsorship, now or in the future.

Preferred:

  • Certifications:
    • Security+
    • Microsoft Certified Technology Specialist (MCTS)
    • Microsoft Certified Systems Administrator (MCSA)
  • Demonstrated experience in troubleshooting telephones, mobile devices, printers, and other peripherals.
  • Proficiency in initiating, installing, and configuring hardware, software, and media devices.

Why Deloitte?

At Deloitte, we offer the opportunity to work on impactful projects that shape the future of government operations. As part of our team, you will contribute to mission success by providing innovative IT solutions, empowering the U.S. Department of Defense with secure and seamless technology infrastructure.

Accommodations

Deloitte is committed to creating an inclusive environment. If you need accommodations during the application process, please refer to the following link: Join Deloitte Assistance for Disabled Applicants

Apply Now

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FAQ's

Find the answers for the most frequently asked questions below

Are you looking for job openings with Deloitte near Jemison, AL, US? You'll find plenty of opportunities in nearby cities, including Aberdeen, MD, Annapolis, MD, Baltimore, MD, Bladensburg, MD, Bowie, MD, Brentwood, MD, Chesapeake Beach, MD, College Park, MD, Easton, MD, Elkton, MD, Kensington, MD, Manchester, MD, Mt Airy, MD, Perryville, MD, Poolesville, MD, Sykesville, MD, Bel Air, MD, Centreville, MD, District Heights, MD, Frederick, MD. These locations offer remote jobs, part-time jobs, and full-time positions with Deloitte. Check out current job listings in these cities to discover more employment opportunities and local jobs hiring now in your area.

If you're searching for companies hiring now in Jemison, AL, US, several top employers are offering a variety of job opportunities. These include Angi, SAIC, U.S. Department of Defense and more. Whether you're looking for entry-level positions, work-from-home jobs, or immediate hire roles, you'll find plenty of local job listings in Jemison, AL, US.

Yes, an IT administrator typically has controlled access to the IT infrastructure, which is limited to specific areas and permissions to ensure system security and maintenance.

An IT administrator is responsible for managing and maintaining an organization's computer systems and networks, including installing and upgrading software, troubleshooting technical issues, and ensuring data security. They also often provide technical support to users.

Your IT administrator is the individual responsible for managing and maintaining your organization's computer systems and networks. To find out who your specific IT administrator is, you would typically reach out to your IT department or management for that information.

An IAM (Identity and Access Management) Administrator is a professional responsible for managing and securing digital identities and controlling access to IT resources within an organization. This includes creating, managing, and monitoring user accounts, as well as implementing and enforcing security policies to ensure data privacy and system integrity.

An IT administrator is a professional responsible for managing and maintaining an organization's computer systems and networks. They ensure the smooth operation of hardware, software, and IT infrastructure, often providing technical support to users and implementing security measures to protect digital assets.

As an IT administrator, you may have limited access to certain systems or data due to security protocols and the need to protect sensitive information. However, your role typically involves managing and maintaining the IT infrastructure, including hardware, software, and network systems, as well as providing technical support to users.

As an it administrator, you may need administrator permissions to perform certain tasks that require higher levels of access, such as installing software, modifying system settings, or managing user accounts. This is to ensure the security and integrity of the system.