Amazon

location-iconAmazon

Data Center Technician

location-iconGaithersburg, MD, 20882

jobtype-iconPart Time, Full Time

estimated-salary-icon$19.92 per hour

dateposted-iconPosted 9 days ago

Apply Now

location-iconActively Hiring

About AWS Infrastructure Services:
AWS Infrastructure Services is responsible for designing, planning, delivering, and operating all AWS global infrastructure. We ensure the smooth operation of the cloud by supporting AWS data centers and the servers, storage, networking, power, and cooling equipment our customers rely on. Our team tackles complex challenges with thousands of variables affecting the supply chain.

We are a diverse group of professionals, including software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and others. Together, we ensure safety, security, and cost-effectiveness while delivering seemingly infinite capacity for our customers. At AWS, you’ll experience an inclusive culture that values bold ideas and empowers individuals to see them through to completion.

About the Role:
As a Data Center Technician, you will be a key problem-solver for your support team, troubleshooting infrastructure and operating system issues. You will:

  • Diagnose and resolve all but the most complex infrastructure problems, escalating issues when necessary.
  • Create and maintain documentation on technologies and develop SOPs for junior staff.
  • Independently execute small projects and collaborate on larger initiatives.
  • Act as an escalation point for junior technicians.

Key Responsibilities:

  • Maintain a deep understanding of the equipment you support.
  • Innovate and make independent decisions while following given directions meticulously.
  • Adapt to rotating shifts, including 3, 4, or 5-day/night workweeks, based on business needs.
  • Travel up to 10% as required.

This role requires U.S. citizenship and an active Top Secret security clearance.

About the Team:
Amazon Web Services (AWS) is the world’s most comprehensive and widely adopted cloud platform, trusted by startups and Global 500 companies alike.

We value diverse experiences and encourage candidates to apply even if they do not meet all the preferred qualifications. AWS strives for work-life harmony, offering flexibility and fostering an inclusive culture. Through initiatives like Conversations on Race and Ethnicity (CORE) and AmazeCon, we celebrate diversity and empower employees to embrace their uniqueness.

Basic Qualifications:

  • Associate’s degree or higher in an IT-related field, applicable certifications, or equivalent professional/military experience.
  • 2+ years of experience in computer hardware and technical troubleshooting.
  • U.S. citizenship and an active Top Secret security clearance.

Preferred Qualifications:

  • Networking experience with CCNA and/or Network+ certifications.
  • Experience with CISCO, Juniper, and other commodity networking devices.
  • Hands-on experience in a data center environment, including racking, stacking equipment, and cable management.

Technical Expertise:

  • IT Hardware: RAID, SAN, x86 Architecture, SCSI.
  • Linux Administration: CLI, Boot Process, GRUB/LILO, File Systems, Network Configuration, Directory Structure, Core OS Services (ssh, telnet, ftp, etc.).
  • Scripting: Proficiency in Perl, Python, Bash.
  • Networking: OSI Model, Protocols, Copper and Fiber Optic Testing, Cabling Standards.

Amazon’s Commitment to Diversity:
Amazon is an equal-opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate based on race, gender, national origin, disability, or any other protected status. For accommodations, please visit this page.

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FAQ's

Find the answers for the most frequently asked questions below

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A Data Center Technician maintains and repairs computer systems, networking components, and servers within a data center to ensure the efficient operation of the data center and the services it provides. They may also be responsible for installing new equipment, monitoring system performance, and troubleshooting technical issues.

Data center technologies refer to the hardware, software, and network systems used to manage, store, and process data in a data center. These may include servers, storage systems, networking equipment, cooling systems, power distribution units, and data center infrastructure management (DCIM) software.

A Data Center Technician maintains, repairs, and troubleshoots computer systems, servers, networking components, and other equipment in a data center to ensure the efficient operation of the data center and the services it provides. While a Data Center Engineer's role is similar, they often have a more strategic focus, designing, planning, and overseeing the implementation of data center infrastructure and systems.

A Data Center Technician is responsible for maintaining and troubleshooting computer systems, servers, and networking equipment within a data center to ensure optimal performance and data security. They may also perform routine maintenance, install new hardware, and monitor system performance.

Data center technicians maintain and repair computer systems, networking equipment, and servers within a data center to ensure optimal performance and data integrity. They also monitor and troubleshoot network and system issues, as well as perform routine maintenance tasks.

A Data Center Technician Reddit is a community on Reddit (r/datacentertech) where data center technicians, IT professionals, and enthusiasts discuss topics related to data center management, maintenance, networking, cooling systems, power distribution, and more. It's a platform for sharing knowledge, asking questions, and staying updated on industry trends.

A Data Center Technician is a professional responsible for maintaining and troubleshooting computer systems, servers, and networking equipment within a data center to ensure optimal performance and data security. They may also perform tasks such as installing hardware, managing backups, and monitoring system performance.

The salary for a Microsoft Data Center Technician can vary depending on factors such as location, experience, and specific job responsibilities. However, according to Glassdoor, the average base salary for a Data Center Technician at Microsoft is around $75,000 per year in the United States. For more accurate information, it's recommended to research current job postings or contact Microsoft's human resources department.

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