Information Technology Specialist

Position Overview

As an Information Technology Specialist (Network Services), you will manage and enhance IT systems, ensuring the reliability, security, and efficiency of computer and telecommunications networks. This role involves developing innovative methods to address complex challenges and providing critical guidance across various geographical locations.

Key Responsibilities

• Plan and execute complex IT assignments, creating innovative methods and procedures.
• Provide expert advice on complex IT issues and interpret IT policies and guidelines.
• Conduct network traffic analysis, audits, and studies to improve operations.
• Oversee IT activities at multiple locations, ensuring technical standards are met.
• Develop procurement specifications and technical requirements.
• Create and manage schedules for resource installation, testing, and maintenance.
• Support contracting officers with technical advice and documentation.

Conditions of Employment

• Must pass a suitability determination via background investigation.
• Obtain and maintain IA Technical Level II certifications within six months of appointment.
• Must have or be able to secure a Secret Security Clearance.
• Travel requirement: Up to 25% (Temporary Duty or business travel).
• May require shift work as part of the job duties.

Qualifications

Specialized Experience

Applicants must demonstrate one year of specialized experience equivalent to the GS-11 level in the federal service, including:

• Applying systems design, development, testing, and maintenance concepts to IT networks.
• Evaluating network operations through design and monitoring techniques.
• Troubleshooting technical issues affecting network performance.
• Ensuring network device configurations meet security compliance standards.

IT-Related Competencies

The role requires demonstrated expertise in the following areas:

1. Attention to Detail: Producing thorough and accurate work with minimal supervision.
2. Customer Service: Addressing and resolving user issues effectively while maintaining professional relationships.
3. Oral Communication: Delivering clear and compelling presentations tailored to different audiences.
4. Problem Solving: Identifying complex challenges, analyzing alternatives, and implementing effective solutions.

Evaluation Criteria

Your application will be reviewed for:

• Information Management: Knowledge of data systems and best practices.
• Infrastructure Design: Ability to plan and optimize IT networks.
• Oral Communication: Clarity and confidence in delivering information.
• Problem Solving: Effective resolution of technical and operational challenges.

Additional Information

• Education Substitution: Not applicable; experience is required to qualify.
• Relocation Costs: Not authorized.
• Probationary Period: One year may apply for new hires.
• Selective Service: Male applicants born after 12/31/1959 must register.
• Career Field: 34 - Information Technology/Cyber Management.

Application Instructions

Required Documents:

• Complete resume with the following:
  • Job title, duties, accomplishments.
  • Employer’s name, start and end dates, hours worked per week.
• Documentation supporting your eligibility for any of the listed categories.
• Relevant transcripts (if applicable).

Key Notes:

• Tailor your resume to highlight relevant IT and network management experience.
• Clearly demonstrate your expertise in troubleshooting, system design, and security compliance.

Benefits

Federal positions offer comprehensive benefits, including health insurance, retirement plans, and generous paid leave. Learn more at the OPM Benefits page.