SIPR UEM Systems Administrator

SIPR UEM Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US

The Opportunity: CACI is looking for a UEM Systems Administrator to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program.

Responsibilities:

• Serve as the first point of escalation from field services across the globe for all issues related to the approved mobile devices (phones/tablets) and Windows imaged computers or managed applications.
• In this role, you will be responsible for following approved SOPs for known issues, as well as dynamic troubleshooting of new issues as they are reported, documenting resolutions, and creating new SOPs.
• Implementing and maintaining UEM solutions across various devices and platforms (e.g., desktops, laptops, mobile devices, tablets).
• Managing the entire lifecycle of endpoints, including deployment, configuration, updates, and retirement.
• Developing and enforcing security policies for all managed devices to ensure compliance with organizational and industry standards.
• Troubleshooting hardware and software issues related to endpoint devices.
• Monitoring system performance and generating reports on device status, usage, and compliance.
• Coordinating with other IT teams to integrate UEM solutions with existing infrastructure (e.g., network, security, applications).
• Managing mobile device enrollment, app distribution, and content management.
• Conducting regular audits of endpoint inventory and maintaining accurate records.
• Staying up-to-date with the latest trends and technologies in endpoint management and security.
• Providing technical support and training to end-users on endpoint-related issues.
• Automating endpoint management tasks where possible to improve efficiency.
• Participating in disaster recovery planning and testing for endpoint systems.
• Managing software licenses and ensuring compliance across all endpoints.

Qualifications:

• 10+ Years of relevant experience (Bachelor's Degree in applicable field may be substituted for 5 years of experience).
• Must have DoD Secret clearance
• DoD 8140 compliance certification
• Experience testing, deploying, and troubleshooting the installation of Microsoft and third-party software updates.
• Experience working in a DoD environment.
• Proficiency in operating systems for End Point Devices.
• Knowledge of mobile device management (MDM) and enterprise mobility management (EMM).
• Familiarity with cloud services and technologies.
• Understanding of networking concepts and protocols.
• Scripting and automation skills.

Pay Range:

The proposed salary range for this position is: $78,700 - $165,300

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.