Amazon
Part Time, Full Time
$13.66 per hour
Posted 7 days ago
Actively Hiring
About the Role
Do you enjoy helping U.S. Intelligence Community agencies implement cutting-edge cloud computing solutions? Are you passionate about applying the latest cloud technologies while addressing technical challenges? As part of the AWS Customer Success team, you will support US Government (USG) and enterprise customers by providing exceptional training, support, and analysis of their AWS accounts and billing.
Working with a collaborative team of AWS Technical Account Managers (TAMs), Solution Architects, and other AWS teams, you’ll ensure our customers have a seamless experience while navigating AWS’s robust cloud platform. This role requires strong problem-solving, customer communication, and technical skills.
Key Responsibilities
Customer Engagement & Account Management:
Issue Resolution & Support:
Voice of the Customer:
What We’re Looking For
Basic Qualifications:
Preferred Qualifications:
Why AWS?
Inclusive Team Culture:
AWS values diverse experiences and encourages applicants from all backgrounds. We believe everyone brings unique perspectives that help us continuously grow.
Work-Life Balance:
We offer flexible work arrangements to help employees maintain a healthy work-life balance, supporting both professional and personal success.
Mentorship & Growth:
AWS fosters a culture of mentorship and knowledge-sharing, ensuring employees have the resources to grow their careers.
Compensation & Benefits
For details on our benefits, visit AWS Employee Benefits.
How to Apply:
This role will remain open until filled. Apply through our Careers Page.
Amazon is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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